Employment
Opportunities

 


Position:

Client Services Administrator

This newly created position is a multi-faceted role which involves multiple functions. The Client Services Administrator (CSA) will be responsible for customer service, CRM system administration, purchasing, and will also serve as a backup for project estimating.

 

Responsibilities:

Customer Service responsibilities includes client contact (professionally handling incoming requests from customers and ensuring that issues are resolved both promptly and thoroughly) as well as scheduling and administrative support for the Client Services Team. The CSA will be expected to continuously evaluate and identify opportunities to drive process improvements that positively impact the customer experience. S/he will also be responsible for gathering customer and project information, regularly updating the CRM system and running reports.

Purchasing responsibilities include placing orders and ensuring they are fulfilled as promised, arranging for service contracts, preparing purchase orders, researching and evaluating suppliers and merchandise, and collaborating with the Finance Department to ensure information is shared as needed and appropriate records are maintained. The CSA will also serve as a backup to the estimating department, by assisting in preparing design and construction estimates and proposals.

Qualifications:

  • H.S. Diploma. College degree preferred.
  • 2+ years of experience in a similar customer service role communicating directly and professionally with clients
  • Experience with CRM or other database systems
  • Microsoft Office proficiency
  • Experience in a landscape or construction environment a plus
  • Purchasing experience preferred
  • Estimating Experience a plus
  • Strong mathematical skills preferred
  • Highly developed sense of integrity and commitment to customer satisfaction
  • Demonstrated passion for excellence with respect to treating and caring for customers
  • Proven ability to handle complaints and customers with concerns
  • Pleasant, patient and friendly demeanor
  • Strong detail orientation and listening skills
  • Ability to work both independently and respectfully as a team with co-workers
  • Proven interpersonal and relationship building skills
  • Ability to effectively manage one’s time
  • Strong written and oral communication skills
  • Timely and dependable attendance
  • Valid Driver’s License
  • Available to work occasional evenings 

Applicants:

Please submit a resume and cover letter which includes position of interest, salary history and expectations, to  p.schiffman@wilkinsonecological.com


Position:

Contract Billing Specialist—Accounting Assistant

The Contract Billing Specialist—Accounting Assistant reviews, enters, and ensures the accuracy of contract data, processes contracts and client billings in a timely fashion to meet the overall business goals and objectives, and verifies accurate account setup for proper disbursement of billing revenue and job costs. S/he plays a key role in reconciliation, preparation and submission of final invoices, as well as provides financial, clerical and administrative services to ensure efficient, timely and accurate payment of receivables according to established policies and procedures. Responsibilities include:

 

Contracts/Work Orders:

  • Check and verify data for completeness and accuracy;
  • Review and analyze all contract billing vs. revenue recognition, costs, and overhead to ensure all revenue and costs have been accurately accounted for and billed to the customer;
  • Process contracts in a timely fashion to meet overall business goals and objectives;
  • Coordinate with Project Managers where necessary to support and expedite contract billing and closeout;
  • Identify, review, and process eligible projects for closure of contract;
  • Assist in identifying and troubleshooting issues with Sage CRM and CRE system interfaces;
  • Maintain the integrity and accuracy of the data in combination with the accounting systems;
  • Contract/work order setup for Project Management, revenue recognition, and time recording;
  • Ensure the timely and accurate creation, dissemination and documentation of work orders;
  • Maintain the integrity of the work order system data;
  • Integrate & import proposal data into the Job Costing System to create the contract from the Quoting System;
  • Verify proper Job Cost “cost codes” being imported to create the contract from the proposals;
  • Review unbilled reports on a monthly basis.

Receivables:

  • Timely and accurately process statements and invoices and apply payments according to established procedures;
  • Organize and maintain up to date client financial files and client billing information;
  • Generate monthly AR aging reports and analysis;
  • Coordinate with the Director of Finance and Project Managers for timely collection of client accounts;
  • Process client billings in a timely fashion to meet the overall business goals and objectives;
  • Assist in receiving payments, preparing and/or overseeing daily bank deposits and entering data in accounting system;
  • Perform accounting and clerical functions to support the Finance Department;
  • Research, track, and resolve accounting problems;
  • Assist in answering questions regarding client accounts;
  • Assist in month end reporting procedures;
  • Perform all necessary account reconciliations as needed.

Other:

  • Process inventory materials used to jobs;
  • Provide assistance as needed for inventory reconciliation;
  • Perform filing and general administrative tasks.

Qualifications:

  • Associates Degree in Accounting or related field, or equivalent work experience
  • 1 + year of experience in contracts billing and accounts receivable
  • Job Costing knowledge a plus
  • Experience with spreadsheets
  • Experience utilizing computerized accounting software programs; experience navigating Sage CRM and CRE a plus
  • Knowledge of accounting terms, principles and processes
  • Strong Microsoft Excel skills
  • Microsoft Office, Adobe Acrobat and internet proficiency
  • Proven ability to work on multiple projects simultaneously with the ability to adjust quickly to emerging priorities on short notice
  • Ability and willingness to work under pressure and tight timelines during peak periods typically linked to budget, accounting, and reporting cycles
  • Strong attention to detail with ability to maintain focus with intermittent distractions
  • Highly developed organization and time management skills with demonstrated ability to multi-task
  • Team-player with strong communication skills
  • Ability to plan and manage work and meet deadlines under minimal supervision
  • Solution oriented with highly developed sense of integrity and accountability
  • Proven ability to deal with sensitive financial information that affects the organization’s financial well-being with utmost confidentiality
  • Professional, patient and friendly demeanor
  • Interpersonal and relationship building skills
  • Timely and dependable attendance 
  • Experience operating office equipment including personal computer, copiers, fax machines and 10-key calculator
  • Valid Driver’s License

Applicants:

Please submit a resume and cover letter which includes position of interest, salary history and expectations, to  p.schiffman@wilkinsonecological.com


Position:

Accounts Payable—Accounting Assistant

The Accounts Payable (AP) Accounting Assistant provides financial, clerical and administrative services to ensure efficient, timely and accurate payment of accounts payable transactions according to established policies and procedures. Work is performed by applying knowledge of accounting terminology, principles and processes, and using spreadsheets and/or an automated accounting systems.

 

Responsibilities:

  • Timely and accurately process invoices and payments;
  • Verify, correct, process and reconcile a wide variety of accounting documents such as invoices, bills, and employee reimbursements for appropriate jobs, cost codes, or GL codes;
  • Process matched invoices with received Purchase Orders;
  • Answer questions regarding vendor accounts;
  • Assist in month end reporting procedures;
  • Review vendor’s monthly statements and resolve accounts payable issues;
  • Maintain AP vendor files;
  • Complete filing and general administrative tasks;
  • Perform accounting and clerical functions to support Director of Finance and Treasurer;
  • Create analysis reports using MS Excel.

Qualifications:

  • Associate’s Degree in Accounting or related field, or equivalent work experience
  • 1+ year of experience in an accounting role, preferably in Accounts Payable
  • Demonstrated experience with and knowledge of general accounting terms, principles and processes
  • Experience with spreadsheets 
  • Microsoft Office and internet proficiency
  • Experience utilizing computerized accounting software programs (preferably Sage-Timberline)
  • Proven ability to deal with sensitive financial information that affects the organization’s financial well-being with utmost confidentiality
  • Strong attention to detail with ability to maintain focus with intermittent distractions
  • Solution oriented with highly developed sense of integrity and accountability
  • Strong organization and time management skills
  • Proven ability to plan and manage work and meet deadlines under minimal supervision
  • Strong communication skills and proven ability to multi-task
  • Professional, patient and friendly demeanor
  • Ability to work respectfully as a team with co-workers
  • Interpersonal and relationship building skills
  • Strong written and oral communication skills
  • Timely and dependable attendance
  • Experience utilizing office equipment including personal computer, copiers, fax machines and 10-key calculator
  • Valid Driver’s License

Applicants:

Please submit a resume and cover letter which includes position of interest, salary history and expectations, to  p.schiffman@wilkinsonecological.com